Chapter 8 & 19 Concepts

Chapter 8 provides excellent concepts on developing an effective writing style of communication. These concepts of creating an effective writing style are: voice, sentence structure, and word
choice. It is important to select a writing style that corresponds to your communication objectives. Your voice, sentence configuration, and words choice you use within your communication determines whether your or not you are successful because of the impact it has on your reader's attitudes about you and your subject. Several tips on developing effective styles of writing are: saying things in your own words, adapt your voice to your readers' cultural background, avoid stereotypes, use active voice, and use plain words over fancy ones. Employing these principles will create a positive tone and will assist you in achieving your communication goals.

Chapter 19 gives us a quick lesson on managing client and service-learning projects. In summary, this lesson provides guidelines for writers who work for clients that require communication projects such as performing research, creating reports, reference manuals, websites, training programs, etc. The seven lesson guidelines provide a framework of how to obtain information from clients for required work to be accomplished, time-management, objective of project, decision-making, and submitting proposals for approval or feedback. Some key elements to keep in mind are to maintain a positive relationship with your client, seek their approval, work carefully with them throughout the process, and hand off your deliverable in a thoughtful and helpful way.